Shipping policy
📦 AL MODINA – Shipping & Delivery Policy
Thank you for shopping with Al Modina Japan. We’re committed to fast, safe, and affordable delivery of your halal products all across Japan.
🚚 Standard Shipping Charges
We ship by size, weight, and region. Charges vary depending on your prefecture and package size.
🧊 Frozen Shipping also includes an additional frozen-handling fee (see chart below).
📄 Please refer to the full shipping rate chart below:
👇 Shipping Charge Chart
🧊 Frozen Item Surcharge
| Weight | Size | Additional Charge |
|---|---|---|
| 2kg | 60cm | ¥200 |
| 5kg | 80cm | ¥200 |
| 10kg | 100cm | ¥300 |
| 15kg | 120cm | ¥600 |
Frozen orders will be packaged with care and delivered chilled using Yamato Cool Takkyubin.
⏰ Delivery Time Estimation by Area
Orders placed before 2 PM will be shipped the same day.
Orders after 2 PM will be processed for next-day shipping.
| Area | Prefectures | Estimated Delivery Time |
|---|---|---|
| Area 1 | Hokkaido | +1 day (Order Mon → Arrives Wed) |
| Area 2 | Aomori, Iwate, Akita | +1 day |
| Area 3 | Miyagi, Yamagata | +1 day |
| Area 4 | Fukushima, Ibaraki, Tochigi, Saitama, Chiba, Tokyo, Gunma, Kanagawa, Yamanashi | Next day |
| Area 5 | Niigata, Nagano | Next day |
| Area 6 | Toyama, Ishikawa, Fukui | Next day |
| Area 7 | Gifu, Shizuoka, Aichi, Mie | Next day |
| Area 8 | Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo | Next day |
| Area 9 | Tottori, Shimane, Okayama, Hiroshima, Yamaguchi | +1 day |
| Area 10 | Tokushima, Kagawa, Ehime, Kochi | +1 day |
| Area 11 | Oita, Fukuoka, Saga, Nagasaki, Kumamoto, Miyazaki, Kagoshima | +1 day |
| Area 12 | Okinawa | +1 day |
🕑 Important Shipping Cut-Off Time
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Orders before 2:00 PM → Counted for same-day shipping
-
Orders after 2:00 PM → Shipped next day
📦 Example:
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Marry (Area 4) orders before 2 PM → receives next day
-
Harry (Area 4) orders after 2 PM → shipped next day, arrives a day later
💴 Cash on Delivery (COD) Policy – First-Time Customers
To avoid fraud and ensure smooth delivery, first-time COD orders require address verification.
🔐 Here's how:
-
We will call or message you to confirm your order.
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Or, you may call us directly to verify before we ship.
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Without confirmation, we cannot ship COD orders.
✅ If you pay in advance (credit card, bank transfer, etc.), no verification needed.
