Shipping Policy
π¦ AL MODINA β Shipping & Delivery Policy
Thank you for shopping with Al Modina Japan. Weβre committed to fast, safe, and affordable delivery of your halal products all across Japan.
π Standard Shipping Charges
We ship by size, weight, and region. Charges vary depending on your prefecture and package size.
π§ Frozen Shipping also includes an additional frozen-handling fee (see chart below).
π Please refer to the full shipping rate chart below:
π Shipping Charge Chart
π§ Frozen Item Surcharge
| Weight | Size | Additional Charge |
|---|---|---|
| 2kg | 60cm | Β₯200 |
| 5kg | 80cm | Β₯200 |
| 10kg | 100cm | Β₯300 |
| 15kg | 120cm | Β₯600 |
Frozen orders will be packaged with care and delivered chilled using Yamato Cool Takkyubin.
β° Delivery Time Estimation by Area
Orders placed before 2 PM will be shipped the same day.
Orders after 2 PM will be processed for next-day shipping.
| Area | Prefectures | Estimated Delivery Time |
|---|---|---|
| Area 1 | Hokkaido | +1 day (Order Mon β Arrives Wed) |
| Area 2 | Aomori, Iwate, Akita | +1 day |
| Area 3 | Miyagi, Yamagata | +1 day |
| Area 4 | Fukushima, Ibaraki, Tochigi, Saitama, Chiba, Tokyo, Gunma, Kanagawa, Yamanashi | Next day |
| Area 5 | Niigata, Nagano | Next day |
| Area 6 | Toyama, Ishikawa, Fukui | Next day |
| Area 7 | Gifu, Shizuoka, Aichi, Mie | Next day |
| Area 8 | Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo | Next day |
| Area 9 | Tottori, Shimane, Okayama, Hiroshima, Yamaguchi | +1 day |
| Area 10 | Tokushima, Kagawa, Ehime, Kochi | +1 day |
| Area 11 | Oita, Fukuoka, Saga, Nagasaki, Kumamoto, Miyazaki, Kagoshima | +1 day |
| Area 12 | Okinawa | +1 day |
π Important Shipping Cut-Off Time
- Orders before 2:00 PM β Counted for same-day shipping
- OrdersΒ after 2:00 PMΒ β ShippedΒ next day
π¦ Example:
- Marry (Area 4) orders before 2 PM β receives next day
- Harry (Area 4) orders after 2 PM β shipped next day, arrives a day later
π΄ Cash on Delivery (COD) Policy β First-Time Customers
To avoid fraud and ensure smooth delivery, first-time COD orders require address verification.
π Here's how:
- We will call or message you to confirm your order.
- Or, you mayΒ call us directly to verify before we ship.
- Without confirmation, we cannot ship COD orders.
β If you pay in advance (credit card, bank transfer, etc.), no verification needed.
