FAQ - Frequently Asked Question

Q: Do you deliver all over Japan?
A: Yes, we offer home delivery throughout Japan. Separate conditions may apply for Hokkaido and Okinawa.

Q: How long does delivery take?
A: Orders are usually shipped within 1–3 business days after confirmation.

Q: Are your meat products halal certified?
A: Yes, all our meat is halal certified and slaughtered by trained Muslim staff following proper Islamic guidelines.

Q: What payment methods are accepted?
A: We accept credit cards, convenience store payment, and cash on delivery.

Q: Is there any free shipping option?
A: Yes! Free shipping is available on orders over ¥10,500 (excluding Hokkaido & Okinawa).